Amazon Chime and Lex Bot Integration


This document aims at guiding users to integrate the published Lex Bot with Amazon Chime.


Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application.

VoiceWorx allows organizations to design and customize their own chat bots and voice assistants for their business purposes that range from monitoring, regulating services to customer service/ support and many more. These assistants can also be integrated with Amazon Chime. For that, user needs to have followed following prerequisites:

  1. Create Custom App in VoiceWorx

  2. Publish Custom App to Amazon Lex as Lex Bot


  1. Go to the published Custom App and click on the Publish tab

  2. Here, click on the action icon of the Lex publish profile.

Congrats, you have successfully integrated the Amazon Chime with Lex Bot.

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